Shipping Protection

Worry-Free Delivery for Just a Small Fee

From just £0.99, you can safeguard your order with our Shipping Protection. If your tag hasn't arrived within 5 working days, simply contact us and we'll send it again.

How It Works

• Add Shipping Protection at checkout from just £0.99.

• If your order isn’t received within 5 working days—despite entering the correct address—we’ll resend it free of charge.

• No hidden fees, no extra effort—just peace of mind.

• Without Shipping Protection? Please wait up to 10 working days before contacting us for assistance.

Why It’s Worth It

• Fast Resolution: Get your tag replaced quickly—no need to wait or file complicated claims.

• Save Time & Stress: Skip the uncertainty of tracking and resend concerns.

• High Customer Confidence: Knowing delivery is backed up means fewer worries and smoother experiences.

Need Help?

Check our [Shipping Information page] for details on tracked services and expected delivery times.

If you still haven’t received your order after the timeframe, get in touch—we’re here to help: [email protected]

Why This Matters

• Pet tags are crucial for your pet’s safety—making sure they arrive quickly and securely is something we take seriously.

• Shipping Protection adds a layer of reliability that complements our 5-year tag replacement guarantee.

• For such a small fee, Shipping Protection can save you time and give you confidence your order is in safe hands.